Buyer guide
Therapy Practice Management Software for the UK
Buyer guide for UK private psychology and counselling practices — UK GDPR, ICO duties, DPA, self-pay billing, PHQ-9/GAD-7, portal, and GBP pricing. Not for NHS hospital systems.
Updated June 12, 2026 · 7 min read
UK private psychology and counselling practices need software that fits outpatient therapy workflows — not hospital EMRs — while meeting UK GDPR, ICO expectations, and client expectations for secure portals and online booking. This buyer guide focuses on private and self-pay clinics, not NHS secondary-care systems.
What UK practices should require
- UK GDPR–aligned Data Processing Agreement (DPA) before live client data
- Clinic tenant isolation and role-based access with audit logs
- Psychology-specific progress notes and outcome measures (PHQ-9, GAD-7)
- Client portal for booking, intake, and secure messaging
- Telehealth with clear consent and session documentation
- Self-pay invoicing and receipts — most private UK therapy is not US-style insurance billing
- Data export if you change vendors
UK GDPR and ICO
Your practice is the data controller. Cloud software is typically a processor. Sign a DPA at activation and publish a privacy notice clients receive before or at intake.
Read our GDPR & DPA guide for UK & EU and the DPA overview.
Pricing in GBP
PsycSuit displays seat-based pricing in GBP for UK visitors on /plans. One price per billable clinician includes clinical, billing, clinic finance, payroll, portal, and telehealth capability — admin staff are not billed separately.
Solo counsellor vs group clinic
Solo / associate
Prioritise speed: calendar, notes, portal, and GDPR paperwork done once in software.
Multi-clinician clinic
Require per-user logins, supervisor access rules, and unlimited front-desk seats without per-seat admin fees.
FAQ
- Is PsycSuit suitable for NHS trusts?
- No. PsycSuit is built for private outpatient mental health practices, not NHS secondary-care or Spine-integrated hospital systems.
- Does PsycSuit provide a UK GDPR DPA?
- Yes — EU and UK practices receive a Data Processing Agreement at activation. See our GDPR guide and /dpa overview.
Try PsycSuit in your practice
Scheduling, clinical notes, PHQ-9 & GAD-7, billing, client portal, and telehealth in one Practice OS. Free trial after approval — no card required to apply.